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Terms of Service

1. Introduction

Welcome to Tonic X (“we,” “our,” or “us”). By accessing or using our website located at tonic-x.co.uk (the “Site”), you agree to be bound by these Terms of Service (“Terms”) and our Privacy Policy. If you do not agree to these Terms, you must cease using the Site immediately.

2. Eligibility

To use the Site, you must be at least 18 years old and agree to comply with all applicable laws and regulations. By using the Site, you confirm that you meet these eligibility requirements.

3. Use of the Site

You may use the Site for lawful purposes only. You agree not to engage in any activity that violates any applicable law, regulation, or these Terms. This includes, but is not limited to, the following:

  • Engaging in any fraudulent or deceptive practices.
  • Interfering with the security or proper functioning of the Site.
  • Uploading or transmitting viruses or any other harmful code.

4. Products and Services

All products and services displayed on the Site are subject to availability. We reserve the right to limit the quantity of any product or service we offer. Prices for our products are subject to change without notice. We make every effort to display the colours and details of our products as accurately as possible, but we cannot guarantee that your device’s display will reflect this accurately.

5. Orders and Payment

By placing an order through the Site, you are offering to purchase a product, subject to these Terms. All orders are subject to acceptance by us. We reserve the right to refuse any order for any reason. Prices on the Site are inclusive of VAT (where applicable). Payment is required at the time of purchase, and we accept payment through all major providers.

6. Delivery

We aim to dispatch all orders within 3 working days. Delivery times may vary depending on your location and the delivery method chosen. Any delivery dates provided are estimates and may be subject to delays beyond our control. We are not responsible for any delay in delivery caused by third parties, including couriers.

7. Returns and Refunds

Please refer to the Returns Policy on the Site for detailed information on how to return products and request a refund.

8. Intellectual Property

All content on the Site, including but not limited to text, graphics, logos, images, and software, is the property of Tonic X or its content suppliers and is protected by copyright, trademark, and other intellectual property laws. You are not permitted to reproduce, distribute, or otherwise use any content from the Site without our prior written permission.

9. Limitation of Liability

To the maximum extent permitted by law, Tonic X shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or any products purchased through the Site. Our total liability to you for any claim arising out of or relating to these Terms or the use of the Site shall not exceed the amount paid by you to us for the product(s) in question.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Changes to the Terms

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on the Site. Your continued use of the Site following the posting of any changes constitutes your acceptance of those changes.

12. Contact Us

If you have any questions about these Terms, please contact us at hello@tonic-x.co.uk